Reviews & Testimonials

At North River Home Care, your happiness is our #1 goal. We work hard to build trust with your loved one and your family, and ensure that your expectations are not just met, but exceeded. But don’t take our word for it! Take a look at what some of our happy clients and referral sources have to say about our home care services in Massachusetts.

Online Reviews From Our Clients

Client Testimonials

“We had a wonderful experience with NR Home Care. We had an excellent woman, Patricia Laffin for quite a few years and she took exceptionally great care of my Dad. He looked forward to her visits. I would highly recommend your company to anyone. Thank you for everything.”

Louise F.

“I used North River Home Care for my 90 year old mother while I was on a vacation. I had someone come for four hours in the morning, family was there in the afternoon, and then four hours in the evening. The care given to my mother was outstanding and they came beforehand to look at the house, hear my special instructions. I would highly recommend them. Unfortunately my mother passed away a year ago and I do not live in the area so I won’t be using them again but have recommended to many.”

Marion C.

“We have used a couple services and found NRHC to be exceptional in all five key areas: Ease of contact, quoting/assessment, scheduling, quality of direct care personnel, accounting/billing. All five key functions were flawlessly implemented; very reliable and professional. NRHC should be a model for home care services.”

Al C.

“Gina and Michaela really are like extended family at a time when actual family can’t be a part of our loved ones daily lives. They enrich my mom’s life with their personalities and caring. Thank you and North River for providing great care.”

Dave S.
“I appreciated that you were so responsive, so informative, and were willing to work so quickly with me.”
Jamie N.
“I was very pleased with the service my mother received from North River, Norwell. Kari Kelly was a tremendous help to me and my family, at a challenging time. She was professional and always went out above and beyond. The attendants that worked with my mother were compassionate and kind. We appreciate all of your help. I highly recommend North River. Thank you.”
Laurie V.
“North River is my first phone call when a patient will need private home care. They respond quickly to my requests, are very reliable, and always let me know how my patient is doing.”
Discharge Planner

“We can always count on you to do a great job with our residents.”

Resident Care Director at an Assisted Living Facility
“I am writing to tell you how pleased I am with your company. When I first hired your firm I had been using another health care company that I was not pleased with. I of course was looking for a compassionate, reliable and professional group of people to care for my father who is 85 and living in an assisted facility. Leaving the care of a loved one is always difficult because you never think someone can care for them as you would. I have to say I have been very pleasantly surprised. The aides that you work with have been a very patient, knowledgeable and compassionate staff. Your automated “check in” system puts my mind at ease that everyone is in place as they should be.

I regularly get calls from you just checking in and bringing me up to date with small details about my Dad I would otherwise be unaware of. The fact that the aides can tell me what my Dad needs for supplies as well as pick them up when I am in a pinch is a huge benefit for me. I thank you for your continued attention to detail, phone calls and suggestions as to how we can make my Dad even happier and more comfortable while remaining as independent as possible.”

Client’s daughter in Hingham
“I want to thank you for the wonderful services I received from North River Home Care. I don’t know how you do it but you employ ANGELS in every sense of the word. The personal care attendants you sent to care for me were all ANGELS. They were all extremely kind, sensitive, vary caring, and each had a wonderful giving spirit. They went far beyond their duties. It is very difficult to lose your independence and modesty; however, the personal care attendants that came to my house took care of me, as if my family came to care for me. I felt very comfortable in their company as they were extremely compassionate. They were also wonderful company.

I would also like to thank Mrs. Helfrich, your nurse, as well. You cannot imagine how much I appreciate having your company care for me. I received the most wonderful care and consideration not only from your employees but from both of you. Your attention to your clients and employees, along with your attention to every care detail is what makes your company outstanding. My deepest gratitude.”

Client in Weymouth

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