We understand that the level of care and needs vary by individual. That is why we offer a variety of senior home care services that can be customized to your specific needs.
Personal and companionship care services are designed for those who can no longer drive themselves, need assistance with daily chores, or just a friendly face to provide companionship.Personal Care
Many challenges arise after a family member has experienced injury or disease complications, but that does not man that they cannot maintain their normal daily activities.Rehabilitation
Alzheimer’s and dementia care helps those at every stage of Alzheimer’s feel safe and loved in the comfort of their own home. This support is critical for maintaining a high quality of life.Alzheimer's Care
Being a family caregiver takes time, patience and coordination which proves a difficult trifecta when you have your own job, family and social life. We can help you minimize that difficulty.Respite Care
With 24-hour care seniors have the ability to age-in-place without the need for a traumatic transition into rehabilitation centers, nursing homes, or memory care facilities.24 Hour Care
At North River Home Care, we have seen firsthand the positive outcomes that dedicated home care can bring. Those outcomes drive us to provide top-notch care for your family, at affordable rates. Whether your loved one needs long term care, around the clock care, or just occasional companionship, we’re here to help!
When choosing an in home caregiver for a loved one, we know that dependability and trust are of the utmost importance. At North River Home Care, caring for others isn’t just our profession, it’s our passion, and we pride ourselves on maintaining extremely high standards when it comes to hiring our caregivers.
Our telephony timekeeping system ensures that our caregivers arrive at each client’s home on time every time.
If your caregiver is sick or unable to report for a shift, we will provide backup caregivers.
We have served over 1,000 home care clients in eastern Massachusetts and have nurses on staff.
We provide more oversight than other agencies, to ensure client safety and peace of mind for family members.
We’ll work diligently to get the service started on the same day that you request a consultation.
We create highly detailed care plans, customized to each client’s personal needs.
In many cases, services can begin within a few hours after we’ve finalized the initial client evaluation and contract. Other times, it may depend on the time of year (holidays, for example, might make it harder), the types or specificity of the services needed, and your location.
Each client is assigned a Client Service Manager, who visits regularly and communicates with both the client, the caregiver, and the client’s primary family contact(s) to update the written plan of care as needed.
Because each client has different needs, we assign a small team of caregivers to each client. That way, the client can create familiarity and rapport with just a few people, maintaining caregiver consistency as much as possible.
We are very proud of our caregivers’ track records, and are happy to say that tardies and no-shows are a rarity. Even so, emergencies happen, and we are prepared to take over if one of our caregivers needs extra support.
Each caregiver must use the client’s home phone to clock-in. If a caregiver is late a message is sent out to the management staff as an alert and we immediately reach out to the caregiver.
If a caregiver does not arrive for their shift we have on-call caregivers that are called in to work the shift. In some cases, the Client Case Manager or others in management positions will arrive to provide care, as all of our office managers are also trained senior care providers.
The in-home assessment comprises multiple components that include the immediate needs of the client, as well as social-emotional needs, and explores the client’s interests and personality traits. This is done using a list of specific questions. Afterwards, the Client Service Manager takes a look at our caregivers to see who would best match these traits.
Locally, Massachusetts ranks as one of the more expensive states for in-home senior care with home care costs averaging $27 / hour.
The needs of the client and his/her family are ultimately what determine whether home care makes more sense than nursing home care – or not.