We are dedicated to providing the most professional and reliable caregivers in the industry. We have stringent hiring practices and provide considerable ongoing training. Most importantly, our caregivers must all be dependable, warm and caring people.  Our staff turnover rate is well below the national average because we offer our employees outstanding training and compensation. We are able to recruit and retain the very best caregivers.

In addition to their previous experience, our caregivers receive continuous training that includes a specialized curriculum exclusive to North River Home Care.

The Hiring Process

Our hiring process is one of the most rigorous in the industry.

• In-depth personal interview
• State-approved written, timed proficiency exam
• Criminal Background check (C.O.R.I.), RMV check
• Professional and personal reference checks (verbal & written)
• Evaluation of practical skills
• Physician health certification
• License verification checks
• Tuberculosis test

Required Training Includes:

Policies and Procedures, HIPAA, Dementia Training, Universal Precautions, Infection Control, Back Safety, Proper Body Mechanics, Reporting Client Abuse/Neglect/Misappropriation, Tuberculosis Prevention, Communicating with Families, Professionalism, Etiquette.

Training

Specialized additional training provided in:

• Caring for client’s with Alzheimer’s
• Fall prevention
• Osteoporosis
• Nutrition and cooking
• Hospice – End of life care
• Caring for seniors with vision loss
• Caring for seniors with hearing loss

We also host a monthly caregivers support group, led by an Alzheimer’s Specialist.